Processing Time

We will always do our best to make, pack and ship your order as quickly as possible, some products are handmade, hand printed or made to order so some orders may take longer than others

Usual Processing Time - 3-7 Working Days 

Please note these times may vary during busy seasons. If there is ever an issue with your order dispatch we will contact you ASAP. If you need an item in a hurry please drop us an email kayleigh@lulaandrose.com

UK Shipping

All orders will be packaged and shipped via Royal mail 2nd class delivery

Free Shipping on orders over £30

Shipping Delays

Sometimes, particularly at Christmas, there can be shipping delays with Royal Mail. Please note orders are not sent tracked, if you want a fully tracked service please select at the checkout. 

We really appreciate your patience when waiting for parcels that are caught up in the postal system.

International Shipping 

Due to the General Product Safety Regulation (GPSR) and the new Import Control System 2 (ICS2) requirements we are currently unable to ship to Europe.

Other countries please select in the drop down menu when ordering

Please note: buyers are responsible for any custom charges.